Privacy notice

How the Language Labs booking portal handles information.

What we keep

• For library staff: your name, work email, your library and its branches, and the bookings you make.
• For presenters: your name, contact details, languages, availability, background-check status and pay.
• Messages you send to Language Labs through the portal.
• A record of changes to bookings, prices and pay, so we can answer questions later.

What we never collect

Any personal information about children. Libraries tell us an expected head count, nothing more.

Who sees what

• Libraries and presenters never see each other's contact details. Language Labs passes on anything either side needs.
• Libraries see a presenter's first name and short bio once a booking is confirmed.
• Presenters see the branch name and city when offered a session, and the address once it's confirmed.
• Libraries never see presenter pay. Presenters never see what the library pays.

Questions

Contact Language Labs to see, correct or remove the information we hold about you.